Privacy Policy

GENERAL PRIVACY POLICY OF repuestosparagranjas.com

Utiel (Valencia), June 2022

Key questions and answers

Please read this General Privacy Policy (“Policy”) carefully to understand our policies and practices regarding the processing of personal data.

This Policy provides important information in the following areas:

SCOPE OF THIS NOTICE

This Notice explains how your personal data is collected, used and disclosed by the repuestosparagranjas.com website listed in the section responsible for data processing and contact ( Section 11 ) (“ repuestosparagranjas.com ”, “ We ”, “ we ”). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data is used.
This Notice covers our data collection activities online and by other methods, including Personal Data that we collect through our various channels such as websites, apps, social networks, Customer Relationship Centers, Boutiques, points of sale and events. We inform you that we combine Personal Data we collect through one method (eg a farmparts.com website) with Personal Data we collect through another method (eg an offline farmparts event). .com). In this sense, we may combine Personal Data that we initially collected through different entities repuestosparagranjas.com. See Section 8 for more information on how to object to this.

P1 SOURCES OF PERSONAL DATA

This Notice applies to Personal Data we collect from or about you, through the methods described below (see Section 2 ), from the following sources:

Repuestosparagranjas.com websites. Consumer-directed websites operated by or for farmparts.com, including sites we operate under our own domains (URLs) and mini-sites we operate on third-party social networks such as Facebook (“ Websites ”).

Repuestosparagranjas.com mobile websites/apps. Consumer-directed websites or mobile apps operated by or for Repuestosparagranjas.com, such as smartphone apps.

Email, text messages or other electronic messages. Electronic communications between you and sparepartsforfarms.com.

CRC of repuestosparagranjas.com. Calls to our Customer Relationship Center (“ CRC ”).

Establishments repuestosparagranjas.com. Stores managed by repuestosparagranjas.com

Paper registration forms. Printed or similar registration forms that we collect through, for example, postal mail, in-store demos, contests, and other promotions or events.

Points of sale. People present in third-party stores.

Data from other sources. Social networks, information accessible to the public.

Back to index

P2 PERSONAL DATA WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Depending on how you interact with FarmParts.com (online, in person, by phone, etc.) we collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to us that allows us to contact you, such as your name, postal address, email address, social media details or phone number.

Account registration information. Any information that is required to allow you access to your specific account profile. Some examples are your login ID/email address, username, password in an unrecoverable form, and/or security question and answer.

Demographic information. Any information that describes your demographic or behavioral characteristics. Some examples are your date of birth, age or age range, gender, geographic location (eg zip code), favorite products, hobbies and interests, and household and lifestyle information.

Sensitive Personal Data. Our ordinary business activity is not intended to collect or process sensitive personal data. However, as manufacturers of baby food products, we must comply with the legal requirements for the communication and marketing of this type of product. We ask you for the expected date of birth of your baby and its gender in order to adapt our communications to the stage of pregnancy you are in or to the age of your baby, in accordance with applicable legislation and, specifically, the Regulation ( EU) 609/2013, relative to foods intended for infants and young children. We rely on your express, voluntary consent and prior to any treatment, to offer you news, contests and other personalized offers. If we process your sensitive data for other purposes, we will base the processing on the following legal bases: (i) crime detection and prevention (including fraud prevention); and (ii) compliance with applicable law (ie complying with our diversity report).

Technical information about computing/mobile devices. Any information about the computer system or other technological device that you use to access our Websites or apps, such as the Internet Protocol (IP) address used to connect your computer or device to the Internet, the type of operating system, and the type of and the version of the web browser. If you access the farmparts.com website or app through a mobile device such as a smartphone, the information collected will also include, where permitted, your phone's unique device identifier, advertising ID, geographic location, and other data. similar mobile devices.

Activity data and usual information about communications and visits to websites. In the context of promotions and/or commercial actions in which you participate, we may collect information regarding purchases made through the information on your purchase tickets or coupons purchased or downloaded from our websites or social networks. Similarly, as you browse and interact with our Websites or newsletters, we use automatic data collection technologies to collect certain information about your actions. This includes information such as the links you click, the pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors, and length of visits. to certain pages. This information is captured using automated technologies such as cookies (browser cookies, flash cookies) and web beacons and is also collected through the use of third party tracking services. You have the right to object to the use of such technologies. For more details, see Section 3 .

Market research and consumer feedback. This includes information that you voluntarily share with Us about your experience using our products and services.

Consumer Generated Content. It means any content that you create and then share with Us on a social network or by uploading to one of our Websites or apps, including using social media apps such as Facebook. Some examples include photos, video, personal stories, or other similar media or content. When permitted, we collect and post consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer-directed events, and third-party social networks.

Information from social networks. This means any information that you share publicly on a social network or information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with Us. Some examples include your basic third party account information (eg name, email address, gender, date of birth, current city, profile photo, user ID, friends list, etc.) and any other information information or activities that you allow to share to the third party social network. We receive our social media profile information (or portions thereof) whenever you download or interact with a farmparts.com web app on a social network such as Facebook, whenever you use a social media feature that is integrated into a farmparts.com website (such as Facebook Connect) or whenever you interact with Us through a social network. To learn more about how farmparts.com obtains your information from the third party social network, or to opt-out of sharing such social network information, visit the relevant social network website.

Payment and financial information. Any information we need in order to fulfill an order, or that you use to place an order, such as credit or debit card details (name of the cardholder, card number, expiry date, etc.) or other forms payment (if made available). In any case, we handle payment and financial information in accordance with applicable laws and regulations and security standards such as the Payment Card Industry Data Security Standard (PCI DSS).

CRC calls. Communications with a CRC may be recorded, in accordance with applicable laws, to respond to local operational needs (eg for training or quality purposes) and, in certain cases, to archive proof of consent to receive marketing materials direct and participate in the creation of profiles. Payment card details are not saved. Where required by law, you will be informed of such recording at the start of your call and will have an opportunity to object.

Back to index

P3 COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

Cookies/Similar Technologies. Consult our Cookies Policy to find out how to manage your cookie settings and for detailed information on what types of cookies we use and for what purposes we use them.

Log files. We collect information in the form of log files that record website activity and gather statistics about browser habits. These entries are generated automatically and help Us fix errors, improve performance, and maintain the security of our websites.

Web Beacons. Web beacons (also known as “web beacons” or “web bugs”) are small code sequences that emit a graphic image on a web page or in an email in order to return information to us. Data collected through web beacons includes information such as your IP address, as well as information about how you respond to an email campaign (ie what time you opened the email, what links you clicked in the email, etc.). We may use web beacons on our pages or include them in emails we send to you. We use the information obtained through web beacons for various purposes, including, but not limited to, web page traffic reporting, unique visitor accounts, advertising, email auditing and reporting, and personalization services.

Back to index

P4 USES OF PERSONAL DATA

The following paragraphs describe the various purposes for which we collect and use Personal Data, as well as the different types of Personal Data that are collected for each purpose. Please note that not all uses below will be relevant to every individual.

Customer service. We use Personal Data for customer service purposes, including responding to your questions. This generally requires the use of certain personal contact information and information relating to the reason for your inquiry (eg order status, technical issue, product issue/complaint, general issue, etc.).

Contests, Marketing and Other Promotions. With your consent (where required), we use your Personal Data to provide you with information about goods and services (eg marketing communications or campaigns or promotions). This may be done through means such as email, advertisements, SMS, phone calls and postal mail to the extent permitted by applicable laws. Some of our campaigns and promotions may operate on third party websites and/or social networks. This use of your Personal Data is voluntary, which means that you may object to the processing of your Personal Data for that purpose.

To read detailed information on how to modify your marketing communication preferences, please see Sections 8 and 9 below. To read more information about our contests and other promotions, please refer to the official rules or the details posted for each contest/promotion.

Social Networks: We use your Personal Data when you interact with third party social networks, (ie using features such as “Like”), to serve you ads and target you on social networks. You can obtain more information about how these functions work, the profile data we obtain from you, and how to opt out of these functions, by accessing the privacy policies of the main social networks.

Personalization (online and offline). With your consent (when necessary), we will process your Personal Data to (i) analyze your preferences and habits, (ii) anticipate your needs based on the analysis of your profile, (iii) improve and personalize your experience on our websites and apps. , (iv) ensure that the content of our websites and apps is optimized for you and your computing devices, (v) provide you with advertising and content oriented to your tastes and/or needs, and (vi) allow you to participate in interactive features, if so. want. For example, we will remember your username/email or username so that you can quickly access it the next time you want to visit our website or when you want to easily retrieve items previously added to your shopping cart. Based on this type of information, and with your consent (where necessary), we can show you specific content or promotions of farmparts.com that are tailored to your interests. The use of Personal Data is voluntary, which means that you may object to the processing of your Personal Data (or withdraw your consent) for this purpose. For more information on how to withdraw consent, see Section 8 below.

Orders management. We use your Personal Data to process and ship your orders, notify you of order status, correct addresses, and perform identity checks and other fraud detection activities. The foregoing implies the processing of certain Personal Data and payment information.

Other general purposes (eg, internal studies, analysis, security). Subject to applicable laws, we use your Personal Data for other general business purposes, such as conducting internal marketing and demographic studies and measuring the effectiveness of advertising campaigns. We reserve the right, if you have Club membership accounts, to reconcile such accounts into a single account. We also use your Personal Data to ensure our security.

Legal reasons or reasons related to merger/acquisition operations. In the event that repuestosparagranjas.com or any of its assets is acquired by, or merged with, another company, we will share your Personal Data with our legal successors. We may also provide your Personal Data to third parties (i) when required by applicable law, (ii) in the context of legal proceedings, (iii) in response to requests made by judges or competent security agencies, (iv) to protect our rights, as well as our privacy, security or property, or (v) to enforce the terms provided in any contract or on our website.

Back to index

P5 DISCLOSURE OF PERSONAL DATA

In addition to the entities repuestosparagranjas.com (in charge of the operations of repuestosparagranjas.com) mentioned in the data controllers and contact section (see Section 11), we share your Personal Data with the following types of third-party organizations:

Service providers. These are third-party companies that we use to run our business (eg order fulfillment, payment processing, fraud detection and identity verification, debt collection, website operation, promotions, website development, data analysis). , CRC, etc.). Service providers and their selected personnel are only permitted to access and use your Personal Data on Our behalf for the specific tasks they have been required to perform, based on our instructions, and are required to maintain Personal Data for confidential and secure way. Where permitted by applicable laws, you may obtain a list of providers that process your Personal Data (see Section 11 for contacting Us).

Credit reporting agencies/collection agents. To the extent permitted by applicable law, credit reporting agencies and collection agents are third-party companies that we use to help us verify your creditworthiness (particularly for invoiced orders) or to collect outstanding invoices.

Third party companies that use Personal Data for their own marketing purposes. Except in situations where you have consented, we do not license or sell your Personal Data to third party companies for their own marketing purposes. We will provide you with the identity of these companies at the time we obtain your consent.

Third party recipients using your Personal Data for legal reasons or due to a merger/acquisition. We will disclose your Personal Data to third parties for legal reasons or in the context of an acquisition or merger (see Section 4 for details).

Back to index

Q6 CONSERVATION OF YOUR PERSONAL DATA

Subject to applicable laws, we will use your Personal Data to the extent necessary to fulfill the purposes for which it was collected (as described in Section 4 above) or to comply with applicable legal requirements.

Personal Data used to provide you with a personalized experience (see Section 4 above for details) will be retained for the duration permitted by applicable law.

Back to index

Q7 DISCLOSURE, STORAGE AND/OR TRANSFER OF PERSONAL DATA

We use a variety of reasonable measures (described below) to keep your Personal Data confidential and secure. However, those protections do not apply to information you choose to share in public areas such as social networks.

People who can access your Personal Data. Your Personal Data will be processed by authorized personnel on a need-to-know basis, depending on the specific purposes for which your Personal Data was collected (e.g. our customer service staff will have access to your customer record).

Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorized access. We follow reasonable standards to protect Personal Data. The transmission of information over the Internet is unfortunately not completely secure and although we do our best to protect personal information, we cannot guarantee the security of data during transmission through our Websites/apps.

Actions we expect you to take. It is important that you also do your part to keep your Personal Data safe. When signing up for an account online, be sure to choose an account password that is difficult for others to guess, and never reveal your password to anyone. You are responsible for keeping this password confidential and for any use of your account. If you use a public or shared computer, do not choose to have your login ID/email address or password remembered and be sure to log out each time you leave the computer. You should also make use of the privacy settings or controls that We provide to you on our Website/app.

Transfer of your Personal Data . The storage and processing of your Personal Data as described above may require that your Personal Data be subsequently transferred/transmitted to and/or stored at a destination outside of your country of residence, in particular Switzerland and Luxembourg. We may also transfer your Personal Data to countries outside of the European Economic Area (“EEA”) (eg other entities repuestosparagranjas.com or local partners) including countries that have different data protection laws or standards than those applicable in the EEA. At repuestosparagranjas.com (i) we have adopted the SCC (standard contractual clauses) of the European Commission to protect your Personal Data and you have the right to ask us for a copy of said clauses -by contacting us at the address indicated below- and/or (ii) we will rely on your consent (where permitted or required by applicable law).

Back to index

Q8 YOUR RIGHTS REGARDING YOUR PERSONAL DATA

Access to your Personal Data. When provided by law, you, your successors, representatives and/or attorneys-in-fact have the right to access, review and request a physical or electronic copy of information stored about you. You may also have the right to request information about the source of your Personal Data.

Modification and deletion of your Personal Data. When provided by law, you, your successors, representatives and/or attorneys-in-fact may request the correction or modification of your Personal Data. They also have the right to request the deletion of their Personal Data so that they stop being processed, at their own decision, if they are no longer necessary for the purposes for which they were collected, or if they are processed in another way, especially if they have withdrawn their consent to the treatment, or oppose a certain treatment.

Please note that, in certain circumstances, we may not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to comply with our legal or contractual obligations or to meet our business needs, all in accordance with applicable law.

Limitation of the processing of your Personal Data. In certain circumstances and when provided by law, you, your successors, representatives and/or attorneys-in-fact may request the limitation of the processing of your data by repuestosparagranjas.com to certain purposes, in which case we will only keep them for the exercise or defense of claims.

Portability of your Personal Data. In the event that the processing of Personal Data is based on the consent given by you or when the processing is necessary for the execution of a contract, you may request to receive in a structured, commonly used, machine-readable and interoperable format all those data processed through automated means.

Opposition to the processing of your Personal Data. In the cases in which your Personal Data is processed with the purpose of satisfying the legitimate interests of repuestosparagranjas.com, in certain circumstances, you will have the right to totally or partially oppose (that is, for certain purposes) the processing of any personal data related to your particular situation, and this at any time and at no cost.

Revocation of consent. In the event that the legitimizing basis for the use of your data is the consent granted by you expressly or unequivocally, you have the right to withdraw your consent for us to process your data for one, several or all of the groups of related purposes.

When available, our Websites have a specialized function through which you can review and modify the Personal Data that you have provided and revoke the consent granted for one, several or all the groups of purposes for which you have granted it. Please note that we require our registered consumers to verify their identity (eg login ID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorized access to your account.

These rights can be exercised by email or post or through our customer service, for which we may ask you to attach a copy of your official identification document or equivalent details (including reinforced mechanisms to prove your identity when we request it). and is not prohibited by law). If the request is made by someone other than yourself, without providing proof that the request was made lawfully on your behalf, the request may be rejected.

Please note that any identifying information you provide to us will only be processed in accordance with and to the extent permitted by applicable laws.

We hope we have resolved your concerns regarding how we process your Personal Data. However, you have the right to file a complaint with the competent data protection authorities (Spanish Data Protection Agency) if you consider that we have not responded to any of your queries or if you consider any of your rights violated.

Back to index

Q9 YOUR CHOICES REGARDING HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

We strive to provide you with choices regarding the Personal Data you provide to us. The following mechanisms give you the following control over your Personal Data:

Cookies/Similar Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being used. See Section 3 above.

Advertising, marketing and promotions. If you wish that your Personal Data used by repuestosparagranjas.com serve to promote your products or services, you can indicate it by means of the boxes that you will find in the registration form or by answering the questions presented by the people in the stores in charge of carrying out the demonstrations of our products. products, our CRC or representatives in stores and boutiques. If you decide that you no longer wish to receive such communications, you can unsubscribe from receiving commercial communications at any time by following the instructions provided in each of said communications. To unsubscribe from receiving commercial communications sent by any means, including third-party social networks, you can unsubscribe at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the boxes relevant or by calling our CRC. Please note that even if you unsubscribe from receiving commercial communications, you may still receive administrative communications, such as order confirmation or other transaction communications, notifications about your account activities (eg account confirmations , password changes, etc.), and other important non-marketing related notices.

Personalization (online and offline): When required by law, if you want your Personal Data used by repuestosparagranjas.com to provide you with a personalized experience, you can indicate it by checking the boxes you will find on the registration form or by answering our questions. CRC. If you decide that you no longer wish to benefit from this, you can unsubscribe at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC.

Interest-Based Advertising. We may partner with ad networks and other advertising service providers (“Advertising Providers”) that serve advertising on our behalf and other third-party companies on the Internet. Some of these advertisements may be tailored to your interests based on information collected on farmparts.com pages or on external websites over time.

Targeted advertising: Your personal information may also be used to compare it with that of third parties (for example, Internet search engines or social network providers, such as Google© or Facebook©) for advertising purposes, for which we may have to communicate your data to those third parties. Through different tools (eg "custom audiences") we can compare the data you provide us with any of your personal information that is part of your profile in a search engine or on your social network, provided that you allow said social network to share it with us. . We may also direct our advertising to users of the social network who have a profile similar to yours or to that of regular consumers of our products ('targeted advertising or look alike').

Likewise, we can show you commercial communications on other websites, including the search engines you use or the social networks of which you are a member, comparing the matches of your information and your activities on our websites, accounts or walls with that of those third parties. For example, we may receive information from your profile on a social network (or parts of it) each time you download or interact with a web application of sparepartsforgranjas.com on a social network -such as Facebook©- or each time you use a function of the social network that is integrated into a repuestosparagranjas.com website. This includes basic information about your account (name, email address, gender, date of birth, current city, profile photo, user ID, friends list, etc.) and any other additional information or activities that you allow the account to social network or the search engine share with repuestosparagranjas.com or with the application developers. To send you commercial information, in some cases, we may use geo-location tools, which allow us to send you offers and promotions based on your precise geographic location.

You can stop receiving commercial communications by email or text messages through your phone, tablet or mobile device by following the instructions that we will provide in each communication. If you have an account with us, you can change your privacy or contact preferences in the corresponding section, or by contacting our customer service. Changing these preferences would remove your data from our lists for future targeted advertising actions. You can also visit the sites of search engines or social networks of which you are a member and modify the security options so that you do not receive targeted advertising.

Back to index

Q10 CHANGES TO OUR NOTICE

If we change the way we process Personal Data, we will update this Policy and the corresponding Privacy and Data Protection Legal Notice . We reserve the right to make changes to our practices and this Policy at any time, so we encourage you to check back frequently for updates or changes.

Back to index

Q11 RESPONSIBLE FOR DATA PROCESSING AND DELEGATE OF DATA PROTECTION

The person in charge of the personal data that you provide us or that we obtain by other means is SUMINISTROS DE MATERIAL GANADERO S.L., provisto de C.I.F. B56667611, con domicilio social en Calle Gasolinera 1 Bajo, 46300 Utiel (Valencia) España.

To ask questions or comments about this Policy and/or our privacy practices, or to make a complaint about our compliance with applicable privacy laws, and even to exercise your rights (detailed in section 8) at any time, contact We addressing a letter to SUMINISTROS DE MATERIAL GANADERO S.L., provisto de C.I.F. B56667611, con domicilio social en Calle Gasolinera 1 Bajo, 46300 Utiel (Valencia) España, by email ( info@repuestosparagranjas.com) or by contacting the telephone number 609604450

We will acknowledge receipt of and investigate each complaint about the way we handle Personal Data (including a complaint that we have breached your rights under applicable privacy laws).

This website uses its own and third-party cookies.Configure cookies.  
By continuing to browse, you accept and authorize its use. I DO NOT ACCEPT